Istanbul Hodjapasha Whirling Dervishes Show & Exhibition

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to make your shopping experience as smooth as possible.

Return Conditions:

1. Time Frame:

You have [10 days] from the date of delivery to initiate a return.

2. Condition: Items must be returned in their original condition, unused, and with all original tags attached.

3. Packaging: Please ensure that the item is returned in its original packaging to prevent damage during transit.

4. Proof of Purchase: A valid proof of purchase, such as an order number or receipt, is required for all returns.

Return Process:

1. Contact Us: To initiate a return, please [contact us via email/phone] with your order details and reason for return.

2. Approval: Once your return request is approved, we will provide you with a return authorization number (RMA) and instructions on how to proceed.

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part.

4. Refund or Exchange: Upon receiving the returned item, we will inspect it and process your refund or exchange as per your preference.

Exceptions:

1. Final Sale Items: Items marked as "final sale" cannot be returned or exchanged.

2. Personalized Items: Customized or personalized items are non-returnable unless they arrive damaged or defective.

Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to help!